We at Goethe Books & Media strive to provide you with access to the latest German educational materials and literary releases. In order to support a fast and effective ordering process, please read our ordering & shipping policy carefully.
Placing an Order
When searching through our inventory of books and resources, you will be redirected to the external page of our German distributor. If you have any questions, or have trouble locating a specific title – please reach out to our customer service . We will be happy to help you!
Once you have found the titles you would like to purchase, you may place an order through our online catalog—note that you will be redirected to the external page of our German distributor if you choose that approach—or we would be happy to receive it via email at info@goethebooksandmedia.com.
Pricing
In our catalog, the prices listed already cover taxes. However, please note that shipping and handling fees are not included. Shipping and handling fees are charged at a standard rate, but we reserve the right to calculate and, if necessary, adjust your shipping costs individually after receipt of the order.
If the shipping costs for your region exceed our standard rate, we will contact you to inform you of the final costs.
Shipping
As stated above, please note that the prices displayed do not include shipping.
Our shipping conditions encompass three distinct rates tailored to meet the diverse needs of our customers.
Shipping within Ontario incurs a flat fee of 19.95 CAD, ensuring prompt delivery within the province.
Shipping outside of Ontario, but within Canada, entails a fixed rate of 25 CAD, facilitating deliveries nationwide.
Additionally, customers opting for self-pickup at our business premises incur no shipping costs, providing a convenient and cost-effective alternative.
We reserve the right to adjust shipping costs for larger order quantities on an individual basis, ensuring fair and transparent pricing for all customers.
For in-stock materials, please allow 10-14 days for delivery. For items that are not currently in stock, please be aware that your delivery could take up to 30 days, as all of our books are imported directly from Germany.
Payment
Payment can be made by e-transfer, PayPal, cheque, money order, or credit card.
If you have any questions regarding our ordering and shipping policy, please contact us.